ITIL 4 Foundation - Elearning Course
Comprehensive introduction to ITIL 4 Foundation, covering key concepts, service value system, and guiding principles. Ideal for IT professionals seeking to enhance their service management skills and prepare for certification.
ITIL, ITSM, IT Service Delivery Management Tutorial
Comprehensive tutorial on ITIL and ITSM fundamentals, covering service lifecycle stages, processes, and key concepts for IT service delivery and management.
ServiceNow Administration
Learn to administer ServiceNow: UI, lists, forms, fields, users, tables, modules, SLAs, scripts, workflows, reports, catalogs, and more. Gain practical skills through live demos and assignments.
ITIL Service Operation
Explore key processes and functions for effective IT service delivery, including event management, incident handling, request fulfillment, and problem resolution.
Learn Jira Service Desk - ITSM-ITIL
Master Jira Service Desk for efficient IT service management. Learn project creation, ticket handling, workflows, customization, and best practices for support levels.
ITIL 4 Foundation - Exam Preparation
Comprehensive video series preparing for ITIL 4 Foundation exam, covering key concepts, dimensions, service value system, guiding principles, practices, and more. Ideal for exam readiness and understanding ITIL fundamentals.
ITIL Foundation Training
Comprehensive ITIL Foundation training covering key concepts, processes, and best practices for IT service management. Prepare for certification with practical examples and exam tips.
ITIL - PMP - Prince 2 Training
Comprehensive training on ITIL, PMP, and PRINCE2 methodologies. Learn key concepts, best practices, and certification preparation for effective IT service and project management.
Curso Fundamentos de ITIL Ver. 3.1
Aprende los fundamentos de ITIL v3.1, desde conceptos básicos hasta mejora continua. Domina el ciclo de vida del servicio TI y prepárate para la certificación en este marco de referencia esencial.
ITIL 4 Managing Professional Transition Training
Comprehensive training on ITIL 4 Managing Professional, covering key concepts, dimensions, principles, and practices for effective IT service management and digital transformation.
COBIT
Aprenda governança e gestão de TI com foco em COBIT, ITIL e BSC. Explore conceitos, implementação prática e melhoria contínua em projetos de governança de TI.
ITIL® - Foundation: Einleitung
Einführung in ITIL und Service Management: Grundkonzepte, Service Lifecycle, Wertschöpfung, Prozesse, Rollen und Funktionen im IT-Servicemanagement. Praxisnahe Einblicke in ITSM-Erfolgsfaktoren und das RACI-Modell.
ITIL4 Foundation curso Completo Español
Curso completo de ITIL 4 Foundation en español. Aprende conceptos clave, prácticas de gestión de servicios, creación de valor, gobernanza y mejora continua en la gestión de servicios de TI.
ITIL 4 Foundation
تعلم أساسيات ITIL 4 باللغة العربية، بما في ذلك المفاهيم الرئيسية لإدارة الخدمات، نظام القيمة، والممارسات الإدارية، لتحسين أداء تكنولوجيا المعلومات في مؤسستك.
ITIL
Aprenda os fundamentos e práticas do ITIL para gerenciamento eficaz de serviços de TI, incluindo estratégia, desenho, transição, operação e melhoria contínua.
DevOps and Security - The Facts, The Myths, The Legend
Debunking myths about DevOps and security, exploring how proper implementation can enhance application security, and discussing its impact on organizational processes and auditing.
IT Service Management (ITSM) for Hyperledger Fabric
Explore integrating Hyperledger Fabric with ITSM methodologies. Covers capacity management, change control, problem solving, incident handling, service desk, configuration, design, deployment, and infrastructure management for blockchain networks.