Unlocking Insights Through Incident Management Reports
Discover how to leverage incident management reports for valuable insights, improve resource allocation, and enhance customer experience through data-driven decision-making.
How AI Is Changing the Shopping Experience
Explore how AI revolutionizes retail, enhancing customer experiences and streamlining operations. Learn about personalized shopping, data quality, and future trends in e-commerce.
Spotlight on Australia and New Zealand - NAB's Tech Support Chatbot
Discover how NAB improved employee productivity and customer experience with an AI-powered tech support chatbot using Microsoft Azure Cognitive Services and Bot Framework.
Azure and Databricks Enabling Personalized Customer Experience at CVS Health
Explore how CVS Health leveraged Azure and Databricks to personalize customer experiences, implement machine learning models, and drive business value through data-driven decision-making and experimentation.
Ethical Use of Data for AI - Episode 5
JoAnn Stonier discusses ethical data use in AI, addressing bias, GDPR, global responsibility, and societal impact. She offers insights on eliminating bias and advice for data leaders.
Customer Centric Observability: Reducing Time to Detect Customer Impact - Intuit Case Study
Discover how Intuit leveraged OpenTelemetry to build 'Failed Customer Interactions', reducing incident detection time from 30+ to under 3 minutes while improving root cause isolation and customer impact assessment.
Customer Centric Observability at Scale Leveraging AIOps and OpenTelemetry
Explore how Intuit leverages OpenTelemetry and AIOps for real-time customer experience monitoring, anomaly detection, and rapid issue resolution in complex infrastructure environments.
CNCF Webinar - The What's and Why's of Tracing
Explore distributed tracing, its importance in microservices, and OpenTelemetry's role in enhancing observability and debugging in cloud-native environments.
How Generation X Can Save Generation Next in a Future of AI
Exploring how Generation X's unique experiences position them to guide future generations in an AI-driven world, emphasizing the importance of human skills and adaptability.
Heartificial Intelligence - Harmonising Humanity with Ethical AI
Explore ethical AI development's potential to enhance human empathy and cooperation. Learn about Heartificial Intelligence and its role in educating people to ask the right questions about responsible AI implementation.
Infrastructure Monitoring Data Challenges for British Telecoms - Dr. Simon Thompson
Explore human-AI interaction in infrastructure monitoring, focusing on visual and linguistic inferences to enhance customer experiences and reduce costs.
Accelerating AI Transformation with Global Knowledge
Explore how AI is revolutionizing daily life and business operations, from personal assistants to automated tasks and improved decision-making, with insights on leveraging AI for market growth.
How to Turn Change into Opportunity - Oracle Cloud Apps
Explore how AI, blockchain, IoT, and conversational UI reshape core business processes, anticipate customer needs, and drive innovation across HR, finance, supply chain, and customer experience.
Thriving in the Age of Business Model Disruption
Explore how AI, ML, and IoT transform business models, with insights on finance and operations' role in enabling change and building intelligent enterprises.
Intelligent Automation - Delivering Automation that Funds Digital Innovation
Explore data science, AI, and ML for operational savings and digital innovation. Learn strategies for optimizing processes and leveraging technology to drive business transformation.
Why We Don't Need Marketing - At Least Not All the Time
Instacart co-founder discusses effective marketing strategies, emphasizing timing, customer experience, and avoiding common startup pitfalls in this insightful tech conference talk.
Distributed Fintech
Explore the future of finance with experts discussing digital currencies, insurance innovations, and emerging trends in distributed financial models.
CIO Actions for CEO Concerns 2023
Explore CEO priorities and their impact on technology use in business, with insights on growth, globalization, and strategic focus areas for CIOs to navigate unusual situations and drive success.
Elevating the End-to-End Customer Experience with Dynamics 365
Explore enhancing customer experiences with Dynamics 365, covering order management, journey orchestration, and industry-specific solutions in this expert-led discussion.
Unlock Innovation and Reduce Risk with the Microsoft Cloud for Financial Services
Discover how Microsoft Cloud for Financial Services enhances customer experiences, empowers collaboration, and ensures compliance while leveraging data for innovation and competitive advantage.
Deploy IoT Solutions with Azure SQL Database
Explore Azure SQL Database for IoT solutions: learn about price-performance benefits, simplified deployment templates, and configuration options for various scenarios to enhance operational efficiency.