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Explore groundbreaking research on how robot waiters transform workplace dynamics, job satisfaction, and employee performance in the service industry through empirical studies and theoretical frameworks.

Swati explores how workplace cultures don’t collapse loudly but erode quietly through neglect, silence, and lack of belonging. Using research, real stories, and her L.E.A.K. framework, she shows how leadership behaviors shape motivation, trust, and retention. The talk challenges organizations to tre