Turning an Incident Report into a Design Issue with TLA+
Explore how modeling-driven techniques and TLA+ can enhance postmortem analysis, uncover root causes, and improve system design in distributed database architectures.
Logs Told Us It Was DNS, It Looked like DNS, It Had to Be DNS, It Wasn't DNS
Unraveling a complex Kubernetes incident: from DNS suspicions to kernel-level insights, culminating in a surprising three-line code fix. Learn debugging techniques and unexpected system behaviors.
An Organizational Response to Incidents - Designing for Smooth Coordination
Strategies for effective incident response coordination, focusing on follower roles and organizational preconditions. Insights to improve communication and collaboration during software outages.
The Endgame of SRE
Explore sociotechnical engineering strategies for SREs to impact reliability beyond infrastructure, addressing team struggles, burnout, and priorities to enhance overall system performance.
Not All Minutes Are Equal - The Secret Behind SLO Adoption Failure
Uncover the truth behind SLO adoption failures, learn to calculate and prove their value, and understand key differences in measurement methods for better system reliability insights.
Handover Communications in Software Operations - Findings from the Field
Explores attributes affecting engineer confidence in handover communications for software operations, based on research and interviews. Highlights importance of effective information transfer in various scenarios.
Epic Incidents of History - The 1979 NORAD Nuclear Near Miss
Explore the 1979 NORAD nuclear near-miss incident, its causes, and implications for modern distributed systems maintenance and operation. Learn from this historical event to improve current practices.
Incident Commanders to Incident Analysts - How We Got Here
Explore the transition from incident management to incident analysis, highlighting the distinct skills required and the value of post-incident learning for driving meaningful organizational change.
Watering the Roots of Resilience - Learning from Failure with Decision Trees
Explore how SREs can align mental models with system reality using resilience stress testing and decision trees. Learn practical tools for documenting, visualizing, and improving complex software systems.
Confessions of an SRE Manager
Insights into SRE management: priorities, decision-making, and career advancement for ICs. Learn to recognize effective leadership and navigate the SRE management landscape.
Building a Diverse SRE Talent Pipeline
Discover how Google and Major League Hacking collaborate to create diverse SRE talent through the SRE Fellowship, offering underrepresented groups immersive training and career opportunities in site reliability engineering.
Cognitive Apprenticeship in Practice with Alert Triage Hour of Power
Learn effective alert triage through guided experience in real-world scenarios. Discover how "Alert Triage Hour of Power" fosters camaraderie and system understanding in production environments.
SRE's Critical Role in the COVID-19 Pandemic Response in Government
Explore how SREs in government navigated regulatory constraints to rapidly deploy critical software services during the COVID-19 pandemic, showcasing their adaptability and incident response skills.
We're Still Down - A Metastable Failure Tale
Explore a CDN's metastable failure, design improvements, and unconventional recovery methods. Learn strategies to prevent and address similar incidents in distributed systems.
Exploring Disconnects between Reliability Practitioners and Management
Insights into perception gaps between reliability practitioners and management based on The SRE Report, offering strategies to bridge differences and improve organizational alignment.
Hacking the Pachyderm - Scaling Servers and People
Scaling a social platform from 700 to 30,000 users in one month: technical challenges, decision-making, and team dynamics during rapid growth and migration without data loss or burnout.
Your Infrastructure Needs to D.I.E.
Explore how Distributed, Immutable, and Ephemeral (D.I.E.) infrastructure enhances cloud-native security, integrating controlled chaos for continuous improvement and increased resilience against modern threats.
Far from the Shallows - The Value of Deeper Incident Analysis
Explore the value of in-depth incident analysis in SRE, moving beyond surface-level metrics to uncover hidden insights and improve system reliability through qualitative investigation.
Scaling Terraform at ThousandEyes
Discover innovative solutions for scaling Terraform, addressing code duplication, environment drift, and feature limitations in large-scale infrastructure management.
Financial Resiliency Engineering - Taming Cloud Costs
Explore strategies for reducing cloud infrastructure costs and improving resource efficiency, with insights from Shopify's 2022 initiative to optimize their cloud footprint.
Founder - CTO Perspectives - The Future of Distributed Tracing
Explore the future of distributed tracing with CTOs from Honeycomb and Sentry. Gain insights on its impact, evolution, and diverse approaches in engineering teams.