Dive into a comprehensive conference talk on network incident management and preparedness. Learn about major network incidents, their anatomy, common triggers, and consequences. Explore essential preparation strategies, including building redundancy, creating out-of-band management networks, and conducting regular system audits. Discover the importance of comprehensive documentation, drills, and simulations. Master the art of staying calm during incidents, gathering initial information, establishing incident command, and securing communication channels. Understand how to prioritize fixes, determine root causes, and avoid common pitfalls. Gain insights into post-incident review processes and learn valuable lessons for future incident management. Equip yourself with the knowledge and skills needed to effectively handle network incidents before chaos strikes.