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#Incident Management

Showing: 136 courses

ServiceNow Administration

3 rewiews
Learn to administer ServiceNow: UI, lists, forms, fields, users, tables, modules, SLAs, scripts, workflows, reports, catalogs, and more. Gain practical skills through live demos and assignments.
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29 Lesons
7 hours
On-Demand
Free-Video

ITIL Service Operation

2 rewiews
Explore key processes and functions for effective IT service delivery, including event management, incident handling, request fulfillment, and problem resolution.
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9 Lesons
1 hour 30 minutes
On-Demand
Free-Video

ServiceNow Coding Interview Questions

1 rewiews
Prepare for ServiceNow coding interviews with practice questions on duplicate record detection, form section manipulation, and incident prioritization.
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3 Lesons
30 minutes
On-Demand
Free-Video
Dynatrace

Mastering Automation with Dynatrace - Empowering DevOps and SRE Excellence

0 rewiews
Elevate DevOps and SRE practices through cloud-native automation. Learn answer-driven techniques, automate incident management, remediation, and delivery processes using AutomationEngine and Workflows.
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5 Lesons
26 minutes
On-Demand
Free-Video
Dynatrace

Site Reliability Guardian (SRG) - Automating Change Impact Analysis for Service Reliability

0 rewiews
Automate release validation and change impact analysis for service reliability with Dynatrace's Site Reliability Guardian app. Learn key use cases and see it in action.
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4 Lesons
18 minutes
On-Demand
Free-Video
GOTO Conferences

Continuous Verification: Beyond Chaos Engineering

0 rewiews
Explore continuous verification as a new discipline for sensitizing teams to system safety boundaries in complex socio-technical ecosystems. Learn to anticipate and prevent gradual system failures.
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1 Lesons
53 minutes
On-Demand
Free-Video
Conf42

Master Incident Response: Elevate Efficiency with Playbooks

0 rewiews
Enhance your knowledge of incident response playbooks, from creation to implementation. Learn key elements, benefits, and automation tools while avoiding common pitfalls in cybersecurity incident management.
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14 Lesons
21 minutes
On-Demand
Free-Video
Conf42

Managing Vendor Incidents - Strategies for Effective Incident Management

0 rewiews
Dive into effective strategies for managing vendor incidents, from classifying vendors to building relationships and handling documentation issues. Learn to create runbooks, collect essential information, and conduct post-incident reviews.
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14 Lesons
40 minutes
On-Demand
Free-Video
Conf42

AI for Dialysis Healthcare: Optimizing Response and Reducing Failures

0 rewiews
Explore AI's role in optimizing dialysis healthcare, from predictive analytics to real-time monitoring. Learn about implementation strategies, ethical considerations, and future trends in this critical medical field.
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23 Lesons
36 minutes
On-Demand
Free-Video
Conf42

Network Incidents - What to Know Before the Chaos Strikes

0 rewiews
Gain insights into network incident management, from preparation to resolution. Learn strategies for handling crises, avoiding pitfalls, and implementing post-incident reviews to enhance system resilience.
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18 Lesons
28 minutes
On-Demand
Free-Video
Conf42

Empowering SRE Teams and Incident Management with AI

0 rewiews
Explore how AI revolutionizes incident management for SRE teams, enhancing triage, communication, and analysis. Learn to leverage AI for faster investigations and improved post-mortems in this insightful conference talk.
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14 Lesons
11 minutes
On-Demand
Free-Video
Conf42

AIOps in AWS - Best Approach for Predictive Maintenance

0 rewiews
Explore AIOps implementation in AWS for predictive maintenance, covering CloudWatch capabilities, data lake approaches, and DevOps Guru for enhanced cloud operations and incident management.
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19 Lesons
27 minutes
On-Demand
Free-Video
Conf42

Revolutionizing Incident Management with Cloud Technologies and Java

0 rewiews
Explore how cloud technologies and Java revolutionize incident management, from microservices to serverless computing, enhancing real-time monitoring, automated responses, and data-driven insights for faster resolution.
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14 Lesons
19 minutes
On-Demand
Free-Video
Conf42

How to Monitor Your Monitoring

0 rewiews
Discover strategies for robust monitoring systems, from redundancy and isolation to health checks and cloud services. Learn to effectively monitor your monitoring for enhanced reliability and performance.
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18 Lesons
17 minutes
On-Demand
Free-Video
Conf42

Adaptive Chatbots: Innovations in Real-Time Response

0 rewiews
Explore innovations in adaptive chatbots for real-time incident management, covering evolution, core technologies, applications, and future potential in this comprehensive overview.
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10 Lesons
11 minutes
On-Demand
Free-Video
Conf42

Routing and Switching Foundations for Incident Management

0 rewiews
Explore foundational concepts of routing and switching for incident management, covering Layer 2 fundamentals, key technologies, core protocols, and advanced network design concepts.
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10 Lesons
11 minutes
On-Demand
Free-Video
GOTO Conferences

A Field Guide to Reliability Engineering at Zalando - From Small to Large Scale

0 rewiews
Explore Zalando's approach to engineering reliability at scale, covering best practices for instrumentation, monitoring, alerting, tracing, incident management, and company-wide reliability steering techniques.
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13 Lesons
51 minutes
On-Demand
Free-Video

A Complete Tutorial on ServiceNow

0 rewiews
Comprehensive ServiceNow tutorial covering admin and developer topics, CMDB, discovery, ITSM, and more. Ideal for beginners and experienced users seeking in-depth knowledge.
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5 Lesons
8 hours
On-Demand
Free-Video

ServiceNow Guide for Developers

0 rewiews
Learn ServiceNow development essentials: integration, automation testing, LDAP configuration, REST APIs, catalog items, approval workflows, and more. Enhance your skills with practical use cases and hands-on examples.
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10 Lesons
3 hours 30 minutes
On-Demand
Free-Video

All ServiceNow Learnings

0 rewiews
Comprehensive ServiceNow training covering development, administration, and key modules. Learn incident management, problem solving, change processes, integration, APIs, and more through practical tutorials.
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107 Lesons
1 day 20 hours
On-Demand
Free-Video

ServiceNow Fundamentals Simulator

0 rewiews
Interactive simulation covering ServiceNow platform essentials, including user interface, branding, lists, forms, task management, notifications, reporting, and service catalog functionalities.
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11 Lesons
30 minutes
On-Demand
Free-Video

ServiceNow

0 rewiews
Comprehensive ServiceNow training covering API integrations, workflows, service portal development, asset management, and advanced features for beginners and experienced users.
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90 Lesons
1 day 1 hour
On-Demand
Free-Video

ServiceNow Tutorials

0 rewiews
Comprehensive tutorials on ServiceNow covering problem management, security, user management, reporting, and comparisons with Cherwell. Ideal for administrators and IT professionals.
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55 Lesons
4 hours 30 minutes
On-Demand
Free-Video

ServiceNow Tutorials

0 rewiews
Comprehensive tutorials covering ServiceNow basics, from user management to advanced features like Flow Designer and Automated Testing Framework. Ideal for beginners and intermediate users.
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21 Lesons
2 hours 30 minutes
On-Demand
Free-Video

شرح شهادة ISTQB Foundation Level

0 rewiews
تعلم أساسيات اختبار البرمجيات وفقًا لمعايير ISTQB. يغطي المبادئ والعمليات والتقنيات والأدوات اللازمة لإجراء اختبارات فعالة وكفؤة للبرامج.
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60 Lesons
10 hours
On-Demand
Free-Video
OWASP Foundation

Embedding GDPR Into the Secure Development Lifecycle

0 rewiews
Practical guide to integrating GDPR requirements into software development lifecycle, covering privacy awareness, risk analysis, secure coding, and breach notification processes.
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27 Lesons
44 minutes
On-Demand
Free-Video
CNCF [Cloud Native Computing Foundation]

Taking Control of Reliability in Cloud Native Services - Issues and Best Practices

0 rewiews
Explore strategies for maintaining reliability in cloud native services, addressing common pitfalls, best practices, and responsibilities, with insights from a fintech case study.
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1 Lesons
55 minutes
On-Demand
Free-Video
Dragos: ICS Cybersecurity

Preparing for Effective OT Incident Response - Key Actions and Recommendations

0 rewiews
Explore OT incident response preparedness with expert recommendations on facilities, personnel, procedures, and communication tools. Gain actionable insights to enhance your organization's readiness.
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11 Lesons
39 minutes
On-Demand
Free-Video
Conf42

Varieties of Incident Response - Examining Approaches and Frameworks

0 rewiews
Explore diverse incident response approaches, evaluating benefits and drawbacks to optimize your team's process and enhance effectiveness during critical situations.
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2 Lesons
19 minutes
On-Demand
Free-Video
Conf42

Baking in Reliability - DevOps Strategies for System Dependability

0 rewiews
Explore strategies for integrating reliability into software development, focusing on proactive approaches and best practices for robust, dependable systems.
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2 Lesons
23 minutes
On-Demand
Free-Video
CNCF [Cloud Native Computing Foundation]

Why Your APIs Should Be First-Class Citizens - Designing for Integration and Scalability

0 rewiews
Explore API-first design principles, emphasizing the importance of well-crafted APIs for scalable and efficient software development in cloud-native environments.
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32 Lesons
35 minutes
On-Demand
Free-Video
Linux Foundation

How to Foster Cross-Community Collaboration - Lessons Learned

0 rewiews
Insights on fostering cross-community collaboration in open-source projects, addressing technical and non-technical challenges, and achieving successful outcomes despite obstacles.
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10 Lesons
32 minutes
On-Demand
Free-Video
Eclipse Foundation

The Fifth Open Paradigm - Open Operations in Cloud Infrastructure Management

0 rewiews
Discover how open operations and transparent DevOps practices can transform cloud infrastructure management, focusing on collaborative approaches and shared operational excellence.
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1 Lesons
23 minutes
On-Demand
Free-Video
CNCF [Cloud Native Computing Foundation]

Effective Disaster Recovery - The Day We Deleted Production

0 rewiews
Learn from a real-world disaster recovery scenario, exploring the incident's causes, response, and aftermath. Gain insights into CI/CD configurations, disaster recovery plans, and lessons learned for better preparedness.
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1 Lesons
37 minutes
On-Demand
Free-Video
CNCF [Cloud Native Computing Foundation]

Root-Causing Incidents Without Re-Deploying Production - Using bpftrace for Kubernetes Debugging

0 rewiews
Explore bpftrace for efficient incident root-cause analysis in Kubernetes, capturing crucial data without redeploying pods. Learn tips and tricks for leveraging Pixie to streamline bpftrace deployment and data collection.
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1 Lesons
30 minutes
On-Demand
Free-Video
Platform Engineering

Scaling On-Call Practices for Large Engineering Teams

0 rewiews
Discover strategies for scaling on-call support across 150+ engineers, including schedule organization, Terraform modules, and effective training methods for large engineering teams.
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1 Lesons
47 minutes
On-Demand
Free-Video
Conf42

Unlocking Insights Through Incident Management Reports

0 rewiews
Discover how to leverage incident management reports for valuable insights, improve resource allocation, and enhance customer experience through data-driven decision-making.
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15 Lesons
17 minutes
On-Demand
Free-Video
Conf42

Pragmatic Automation Strategies for Incident Management

0 rewiews
Explore pragmatic automation strategies for incident management, leveraging AI and existing tools to enhance efficiency, analysis, and response in IT operations.
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17 Lesons
17 minutes
On-Demand
Free-Video
Conf42

IT Incident Management Training and Assessment Using Generative AI

0 rewiews
Explore innovative IT incident management training using generative AI. Learn critical skills through immersive solutions and discover how AI enhances the learning experience.
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10 Lesons
18 minutes
On-Demand
Free-Video
Conf42

Leveraging Incidents to Align Platform and Product Engineering

0 rewiews
Discover strategies to align platform and product engineering through incident management, enhancing collaboration and system reliability.
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2 Lesons
18 minutes
On-Demand
Free-Video
Conf42

The Legend of the Arsonist Firefighter

0 rewiews
Explore the intriguing tale of the arsonist firefighter in cloud-native environments, uncovering lessons on system reliability and incident response.
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2 Lesons
14 minutes
On-Demand
Free-Video
Conf42

Starting the SLOs Implementation

0 rewiews
Learn to implement Service Level Objectives (SLOs) effectively, enhancing system reliability and performance in site reliability engineering practices.
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2 Lesons
30 minutes
On-Demand
Free-Video
Conf42

Bell the "Chaotic Cat" with Site Reliability Engineering

0 rewiews
Explore SRE practices for managing unpredictable systems using the "Chaotic Cat" analogy, enhancing reliability and resilience in complex environments.
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2 Lesons
21 minutes
On-Demand
Free-Video
DevOpsDays Tel Aviv

Alerts - The Root of All Evil or the Seeds of Success? - Designing Effective Monitoring Systems

0 rewiews
Discover practical techniques for transforming disruptive alerts into valuable insights, learning how to design and implement meaningful monitoring systems that save time and resources.
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1 Lesons
19 minutes
On-Demand
Free-Video
CNCF [Cloud Native Computing Foundation]

The Day We Deleted Production - Kubernetes Infrastructure Recovery at CERN

0 rewiews
Explore CERN's Kubernetes infrastructure resilience: Learn how a major incident was managed with minimal impact, and discover strategies for high availability and rapid recovery in critical environments.
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1 Lesons
35 minutes
On-Demand
Free-Video
Kunal Kushwaha

Harnessing ChatGPT-Like Tools for Kubernetes

0 rewiews
Explore AI-powered tools for Kubernetes, covering monitoring, incident management, and DevOps automation. Learn about benefits, challenges, and future implications of AI in cloud-native environments.
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29 Lesons
57 minutes
On-Demand
Free-Video

Automating Incident Response

0 rewiews
Explore techniques for streamlining and automating incident response processes to enhance cybersecurity efficiency and effectiveness.
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1 Lesons
47 minutes
On-Demand
Free-Video
USENIX

9 Things You Should Do When Starting to Use SLOs

0 rewiews
Practical guidance on implementing Service Level Objectives (SLOs) effectively, addressing common challenges and maximizing their value in enhancing service reliability and organizational culture.
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1 Lesons
32 minutes
On-Demand
Free-Video
USENIX

How We Managed a Massive-scale Incident at Datadog

0 rewiews
Explore Datadog's response to a massive global outage, including technical challenges, solutions, and incident management strategies for coordinating 500+ engineers over 2+ days.
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1 Lesons
40 minutes
On-Demand
Free-Video
Devoxx

Navigating the Chaos - A Holistic Approach to Incident Management by Hila Fish

0 rewiews
Discover proactive strategies and best practices for efficient incident management, ensuring quick resolution and minimizing data loss and downtime in production environments.
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1 Lesons
39 minutes
On-Demand
Free-Video
GOTO Conferences

Diving Into the VOID - Understanding Software Incidents and Resilience

0 rewiews
Explore the Verica Open Incident Database (VOID) and its impact on software resilience. Learn about incident analysis, sociotechnical systems, and new approaches to improving internet safety.
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9 Lesons
29 minutes
On-Demand
Free-Video
NDC Conferences

Incidents and Incident Handling at VG.no - NDC Security 2024

0 rewiews
Explore VG.no's incident handling framework and DevOps tooling, with real-world examples of challenges faced by Norway's largest online newspaper.
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1 Lesons
46 minutes
On-Demand
Free-Video
USENIX

What Is Incident Severity, but a Lie Agreed Upon? - Rethinking Incident Classification

0 rewiews
Explore the complexities of incident severity in SRE, challenging common assumptions and discussing strategies to develop effective severity frameworks tailored to your organization's needs.
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1 Lesons
35 minutes
On-Demand
Free-Video
USENIX

Hard Choices and Tight Timelines: Skip-level Tradeoff Decisions During Incidents - SREcon24 Americas

0 rewiews
Explore management's role in critical incident response, examining tradeoff decisions, involvement patterns, and coordination strategies to enhance organizational resilience during unexpected events.
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1 Lesons
49 minutes
On-Demand
Free-Video
USENIX

Build vs. Buy: Evaluating Incident Management Tools During Team Downsizing

0 rewiews
Explore a small SRE team's journey in revamping their incident tool amid downsizing and increased workload, leading to a critical "build vs. buy" decision and cultural shift in improving platform reliability.
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1 Lesons
32 minutes
On-Demand
Free-Video
Linux Foundation

AI and Incident Management: Reducing Manual Work and Speeding Up Incident Response

0 rewiews
Explore AI's transformative impact on IT incident management, focusing on reducing manual workload and accelerating response times during critical situations.
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1 Lesons
30 minutes
On-Demand
Free-Video
Devoxx

Navigating the Chaos: A Holistic Approach to Incident Management

0 rewiews
Discover proactive strategies and best practices for efficient incident management, ensuring smoother handling of unexpected issues and minimizing data loss and downtime in production environments.
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1 Lesons
38 minutes
On-Demand
Free-Video
DevConf

Incident Management for Small Service Teams

0 rewiews
Explore incident management strategies for small service teams, focusing on detection, tracking, fixing, and prevention using Red Hat's CKI project as a case study.
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1 Lesons
37 minutes
On-Demand
Free-Video
LeadDev

Reframing Incidents: Using Reactive Work to Enhance Customer Satisfaction

0 rewiews
Reframe incidents as tools for customer satisfaction. Learn to lower thresholds, adapt processes, and prioritize customer focus in reactive work scenarios.
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1 Lesons
24 minutes
On-Demand
Free-Video
Conf42

Don't Get Out of Bed for Anything Less Than an SLO

0 rewiews
Learn how to implement effective Service Level Objectives (SLOs) to improve system reliability and prioritize engineering efforts in DevOps practices.
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2 Lesons
16 minutes
On-Demand
Free-Video
Linux Foundation

Learning from Firefighters to Improve Systems Reliability

0 rewiews
Adapt wilderness firefighting principles to enhance software engineering operations and improve system reliability during critical incidents.
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1 Lesons
43 minutes
On-Demand
Free-Video
Ekoparty Security Conference

I'm Not Pink, I Prefer Purple

0 rewiews
Exploración del Purple Team en ciberseguridad: interacción Red Team vs Blue Team, Pirámide del dolor, integración del Framework Mitre & Attack y aprovechamiento del modelo Purple Team para mejorar la seguridad.
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1 Lesons
43 minutes
On-Demand
Free-Video
USENIX

Incident Archaeology - Extracting Value from Paperwork and Narratives

0 rewiews
Discover how Spotify transforms incident reports into valuable insights for improving system operations and work processes, extracting meaningful data from seemingly mundane paperwork.
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1 Lesons
19 minutes
On-Demand
Free-Video
44CON Information Security Conference

Flushing Away Preconceptions of Risk

0 rewiews
Explore risk management in security, challenging misconceptions and revealing its value. Learn to interpret, measure, and leverage risk effectively for better organizational outcomes.
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21 Lesons
36 minutes
On-Demand
Free-Video
Cooper

Discover How EclecticIQ Platform and MISP Go Together

0 rewiews
Explore the synergy between EclecticIQ Platform and MISP for enhanced threat intelligence sharing, automated analysis, and streamlined incident response workflows.
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23 Lesons
18 minutes
On-Demand
Free-Video
BruCON Security Conference

Being a Cyberdefender - Behind the Curtains

0 rewiews
Explore the realities of cyberdefense, including incident management, communication challenges, and maintaining work-life balance in this insightful talk by a seasoned professional.
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25 Lesons
48 minutes
On-Demand
Free-Video
Microsoft

Ensuring a Reliable Microsoft Teams User Experience - Modern Workplace Use Cases

0 rewiews
Explore real-world examples of ensuring reliable Microsoft Teams experiences. Learn how IT can gain end-to-end visibility to detect and resolve issues, maintaining productivity in various industries.
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10 Lesons
21 minutes
On-Demand
Free-Video
RSA Conference

Enterprise Incident Management - How to Get Everyone Ready for a Crisis

0 rewiews
Discover strategies for building an enterprise cyber-response program, including war games and tabletop exercises. Learn key lessons for preparing leadership and teams for potential security crises.
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28 Lesons
42 minutes
On-Demand
Free-Video
Strange Loop Conference

Incident Insights from NASA, NTSB, and the CDC

0 rewiews
Explore incident handling practices from NASA, NTSB, and CDC to improve software system recovery and prevent recurring failures in an increasingly automated world.
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15 Lesons
36 minutes
On-Demand
Free-Video
USENIX

Availability, Latency, and Cost - Withstanding Regional Outages

0 rewiews
Explore Netflix's multi-region strategy for improved availability and latency, including algebraic models, incident management, and design considerations for efficient failovers and user steering.
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20 Lesons
39 minutes
On-Demand
Free-Video
USENIX

The Pandemic and The Classroom - Enabling Education for Millions

0 rewiews
Explore how Microsoft Teams adapted to enable remote education for millions during COVID-19, discussing challenges, solutions, and engineering strategies for large-scale online learning.
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18 Lesons
16 minutes
On-Demand
Free-Video
USENIX

What Breaks Our Systems - A Taxonomy of Black Swans

0 rewiews
Explore categories of unforeseen, catastrophic system failures and strategies to fortify against them, including capacity testing, incident management, and communication.
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12 Lesons
31 minutes
On-Demand
Free-Video
USENIX

The Good, the Bad and the Ugly - The 3 Learnings of an SRE

0 rewiews
Explore core SRE principles, focusing on incident management, monitoring, and proactive approaches. Gain insights from a young engineer's journey transitioning from academia to industry.
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10 Lesons
18 minutes
On-Demand
Free-Video
USENIX

How to Not Destroy Your Production Kubernetes Clusters

0 rewiews
Learn from real Kubernetes production incidents and best practices for maintaining high cluster availability, focusing on challenges with large-scale deployments and common operational pitfalls.
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28 Lesons
21 minutes
On-Demand
Free-Video
USENIX

How to SRE When Everything's Already on Fire

0 rewiews
Learn how Squarespace's team adopted SRE practices to transform their unreliable logging platform into a trusted system with 99.9% uptime, sharing valuable insights and strategies for improving service reliability.
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22 Lesons
40 minutes
On-Demand
Free-Video
USENIX

My Life as a Solo SRE

0 rewiews
Transforming engineering culture: One SRE's journey from chaos to improved reliability, featuring practical tips on implementing SLIs, reducing incident response times, and fostering organizational change.
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22 Lesons
26 minutes
On-Demand
Free-Video
USENIX

A Tale of Two Postmortems - A Human Factors View

0 rewiews
Explore the contrast between Safety I and Safety II approaches in incident reviews, using a fictional company's experience to demonstrate more effective postmortem practices for improved system reliability.
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8 Lesons
30 minutes
On-Demand
Free-Video
USENIX

The Secret Lives of SREs - Controlling the Costs of Coordination across Remote Teams

0 rewiews
Exploring hidden complexities in SRE incident response, revealing surprising findings on coordination strategies, tooling impacts, and adaptive choreography in managing service outages.
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13 Lesons
48 minutes
On-Demand
Free-Video
USENIX

Learning More from Complex Systems

0 rewiews
Explore complex systems' traits and learn better approaches to incident analysis beyond linear root-cause methods. Gain insights from history, science, and philosophy to enhance understanding of resilience in modern organizations.
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17 Lesons
28 minutes
On-Demand
Free-Video
USENIX

Evolution of Incident Management at Slack

0 rewiews
Explore Slack's evolution in incident management, covering strategies for handling numerous incidents, team-wide capability building, and future directions in maintaining platform reliability.
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18 Lesons
28 minutes
On-Demand
Free-Video
USENIX

Move Fast and Learn Things - Principles of Cognition, Teaming, and Coordination

0 rewiews
Explore cognitive and coordinative mechanisms for resilient software engineering, drawing from psychology and management theory to enhance SRE practices and organizational effectiveness.
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23 Lesons
57 minutes
On-Demand
Free-Video
USENIX

A Post Incident Review Review

0 rewiews
Explore ANZx's unique post-incident review process, focusing on safety science concepts and avoiding root cause analysis or action items tracking in a regulated industry environment.
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18 Lesons
44 minutes
On-Demand
Free-Video
GOTO Conferences

Bugs in Collaboration - Learning from Incidents Edition

0 rewiews
Discover how to identify and overcome collaboration challenges during critical incidents, turning crises into learning opportunities for improved system resilience and team performance.
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1 Lesons
49 minutes
On-Demand
Free-Video
Devoxx

Managing Incidents in Microservices

0 rewiews
Explore incident response strategies for microservices architectures, focusing on distributed tracing, on-call practices, and adapting monitoring approaches to meet evolving needs in complex systems.
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1 Lesons
37 minutes
On-Demand
Free-Video
GOTO Conferences

Practice Thoughtful Chaos Engineering - Gamedays

0 rewiews
Explore chaos engineering through GameDays, a practice of intentionally creating failure scenarios to test system resiliency, improve observability, and enhance incident management in a safe environment.
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51 Lesons
45 minutes
On-Demand
Free-Video
GOTO Conferences

Beyond Chaos Engineering - Continuous Verification

0 rewiews
Explore continuous verification in complex systems, sensitizing teams to drifting safety boundaries and informing work practices for improved resilience and failure prevention.
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1 Lesons
55 minutes
On-Demand
Free-Video
USENIX

Epic Incidents of History - The 1979 NORAD Nuclear Near Miss

0 rewiews
Explore the 1979 NORAD nuclear near-miss incident, its causes, and implications for modern distributed systems maintenance and operation. Learn from this historical event to improve current practices.
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1 Lesons
32 minutes
On-Demand
Free-Video
USENIX

Incident Commanders to Incident Analysts - How We Got Here

0 rewiews
Explore the transition from incident management to incident analysis, highlighting the distinct skills required and the value of post-incident learning for driving meaningful organizational change.
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1 Lesons
26 minutes
On-Demand
Free-Video
USENIX

Far from the Shallows - The Value of Deeper Incident Analysis

0 rewiews
Explore the value of in-depth incident analysis in SRE, moving beyond surface-level metrics to uncover hidden insights and improve system reliability through qualitative investigation.
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1 Lesons
40 minutes
On-Demand
Free-Video
USENIX

Incident Management at Netflix Velocity

0 rewiews
Discover Netflix's approach to handling incidents at high velocity, focusing on preparation, expertise, and continuous learning to ensure quick recovery and unique outage scenarios.
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1 Lesons
55 minutes
On-Demand
Free-Video
USENIX

Observing from Incidents

0 rewiews
Leveraging techniques from multiple companies to improve incident response, reduce impact, and enhance observability through knowledge sharing and effective visualization strategies.
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1 Lesons
43 minutes
On-Demand
Free-Video

Incident Response Evolved - A Preventative Approach to Incident Management

0 rewiews
Explore preventative incident management strategies, evolving threat landscapes, and real-world case studies to enhance your organization's cybersecurity preparedness and response capabilities.
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25 Lesons
57 minutes
On-Demand
Free-Video
GOTO Conferences

Why I Love Kubernetes Failure Stories and You Should Too

0 rewiews
Explore Kubernetes failure stories and learn from real-world incidents. Gain insights on operating clusters, improving reliability, and leveraging Kubernetes despite its complexity.
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42 Lesons
33 minutes
On-Demand
Free-Video
GOTO Conferences

Learning from Incidents

0 rewiews
Explore how Seek leverages incident analysis and team involvement to build resilience in diverse software systems, emphasizing the importance of human factors in incident management.
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1 Lesons
29 minutes
On-Demand
Free-Video
NDC Conferences

Incident Management - Talk the Talk, Walk the Walk

0 rewiews
Practical strategies for efficient incident management in DevOps. Learn proactive approaches and best practices to handle unexpected issues, minimize downtime, and streamline problem-solving processes.
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1 Lesons
1 hour 4 minutes
On-Demand
Free-Video
GOTO Conferences

What We Talk About When We Talk About Resilience

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Insights from 10,000+ incident reports reveal counterintuitive truths about resilience in modern software systems, challenging common metrics and transforming approaches to system architecture and incident management.
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6 Lesons
38 minutes
On-Demand
Free-Video

Presenting Security Metrics to the Board

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Learn effective strategies for presenting security metrics to executive boards, focusing on clear communication, risk quantification, and tailoring your approach to board expectations.
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22 Lesons
47 minutes
On-Demand
Free-Video

Next Gen Incident Management - Building out a Modern Incident Management Capability

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Explore modern incident management strategies, focusing on key components, roles, and technologies for effective breach response and system resilience.
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20 Lesons
56 minutes
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Building a Comprehensive Incident Management Program

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Learn to build a comprehensive incident management program, covering roles, processes, tools, and advanced capabilities for effective cybersecurity response and mitigation.
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31 Lesons
1 hour 6 minutes
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Free-Video

Building a Sturdy Foundation - A Program-Based Approach to IT Operations and Application Development

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Learn to build a robust IT operations foundation using a program-based approach, covering essential management areas like asset, change, configuration, and incident management for improved efficiency and resilience.
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21 Lesons
52 minutes
On-Demand
Free-Video