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#Customer Support

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MLOps World: Machine Learning in Production

The Secret Sauce for Deploying LLM Applications into Production

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Discover the key to deploying LLM applications in production through structured evaluation. Learn to log, evaluate, and make critical decisions for successful AI implementation in enterprise settings.
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1 Lesons
31 minutes
On-Demand
Free-Video
Oracle

Oracle Cloud ERP Virtual Summit - Outpacing Change with Continuous Innovation

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Discover how leading companies leverage Oracle Cloud ERP to drive innovation, predict challenges, and outpace industry changes. Learn from customer experiences and expert insights on continuous improvement.
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8 Lesons
56 minutes
On-Demand
Free-Video
Web Summit

From Boring to Beautiful - The Inside Story of Building an Enterprise Startup

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Insights from Zendesk and Hootsuite founders on transforming enterprise startups from mundane to captivating, sharing their experiences and strategies for success.
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1 Lesons
21 minutes
On-Demand
Free-Video
Web Summit

Engaging Audiences with Short Attention Spans - Customer Engagement Strategies

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Discover strategies for engaging audiences with short attention spans, leveraging social media platforms, and adapting to post-pandemic marketing trends in this insightful talk by Hootsuite's CMO.
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11 Lesons
19 minutes
On-Demand
Free-Video
Okta

Authentication UX Best Practices - From Onboarding to Account Recovery

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Explore best practices for seamless user authentication, from onboarding to account recovery. Learn to balance security and usability, optimize 2FA, and enhance customer satisfaction.
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1 Lesons
25 minutes
On-Demand
Free-Video
Data Science Dojo

Building Enterprise-Grade Q&A Chatbots with Azure OpenAI's Advanced Capabilities

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Explore Azure OpenAI's advanced capabilities for building enterprise-grade Q&A chatbots. Learn fine-tuning techniques to enhance natural language processing and improve customer support at scale.
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12 Lesons
38 minutes
On-Demand
Free-Video
Chat with data

Building an AI Chatbot for Customer Support - Reducing Costs by 30%

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Learn to build an AI customer support chatbot using mendable.ai, cutting costs by up to 30%. Includes platform walkthrough, live demo, and code explanation for quick, affordable implementation.
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5 Lesons
25 minutes
On-Demand
Free-Video
Singularity University

AI | Liesl Yearsley | SingularityU Australia Summit 2018 | Singularity University

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Explore AI's potential for deep human relationships and complex problem-solving with Liesl Yearsley, CEO of A.kin. Discover the future of AI and its responsible co-evolution with humanity.
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10 Lesons
28 minutes
On-Demand
Free-Video
OWASP Foundation

Contact Center Authentication

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Explore best practices for authenticating customers over the phone in contact centers, including research findings, common pitfalls, and innovative solutions for improved security and user experience.
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31 Lesons
43 minutes
On-Demand
Free-Video
Security BSides San Francisco

Contact Center Authentication

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Explore best practices for secure phone authentication in contact centers, covering research findings, real-world examples, and innovative solutions to enhance customer and agent experiences.
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27 Lesons
35 minutes
On-Demand
Free-Video
NDC Conferences

Sessionize - From Idea to 100,000 Speakers, and Beyond

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Discover the journey of Sessionize, from its inception to becoming a global platform for event management. Learn about challenges, growth strategies, and future plans.
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25 Lesons
51 minutes
On-Demand
Free-Video
PyCon US

Observability Driven Development

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Explore techniques for developing applications with enhanced observability, focusing on searchable, consistent, and rich log messages to improve production debugging and customer support.
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11 Lesons
31 minutes
On-Demand
Free-Video
CNCF [Cloud Native Computing Foundation]

My Stint as a Chameleon

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Explore diverse tech roles through a software engineer's journey, gaining insights into product management, support, customer success, and sales engineering.
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8 Lesons
15 minutes
On-Demand
Free-Video
NDC Conferences

Lessons Learned Building ASP.NET Core MVC

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Insights into ASP.NET Core MVC development, covering Razor Pages, Controllers, performance optimization, and framework design from a core developer's perspective.
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21 Lesons
1 hour 1 minute
On-Demand
Free-Video
Conf42

LLMs: Revolutionizing Customer Support or Ringing its Death Knell?

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Explore the impact of LLMs on customer support, examining pros, cons, hybrid approaches, and stakeholder perspectives for a balanced view of this technological shift.
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14 Lesons
17 minutes
On-Demand
Free-Video
LeadDev

Building a High-Performance Team for Internal JavaScript Tools - From Individual Contributor to Manager

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Discover strategies for transitioning from individual contributor to manager, building high-performance teams, and leading innovation in JavaScript application development at a major financial company.
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1 Lesons
25 minutes
On-Demand
Free-Video
Data Science Festival

Experimenting with Customer Support Operations

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Explore challenges and solutions for conducting product experiments in customer support, focusing on overcoming complexities in operational settings.
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1 Lesons
13 minutes
On-Demand
Free-Video
Toronto Machine Learning Series (TMLS)

Demystifying Large Language Models - ChatGPT, GPT-4, and the Future of AI Communication

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Explore the inner workings of ChatGPT and GPT-4, their practical applications, and societal implications. Gain insights into how these AI models are shaping the future of communication and problem-solving.
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1 Lesons
23 minutes
On-Demand
Free-Video
Databricks

How to Cook Good AI Products with Data from Your Enterprise Warehouse

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Aprenda a criar conjuntos de dados de referência específicos para sua empresa usando dados existentes, melhorando a avaliação e o desempenho de modelos de IA generativa em cenários do mundo real.
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1 Lesons
21 minutes
On-Demand
Free-Video
Mervin Praison

Create AI Chatbot on Custom Data with No-Code - VectorShift Tutorial

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Learn to create and deploy a no-code AI chatbot for WordPress using VectorShift. Extract site data, configure the chatbot, integrate with Slack, and optimize responses for enhanced user engagement and support.
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8 Lesons
11 minutes
On-Demand
Free-Video