Explore the findings of a two-year user research study conducted by the SIG Usability team to understand why Kubernetes is widely adopted and the challenges users face. Dive into the comprehensive analysis of user needs, goals, and experiences with Kubernetes, uncovering insights on its popularity, value proposition, and areas for improvement. Learn about the difficulties in getting started with Kubernetes, the importance of security and openness, and the collaborative nature of the Kubernetes community. Gain valuable insights into user goals, the Kubernetes API, upgrading processes, and the comparison between Kubernetes and cloud services. Discover opportunities for involvement in open-source contributions and understand the hype surrounding this technology.