Explore a comprehensive analysis of incident root cause labeling in Microsoft Azure through this 20-minute conference talk from USENIX ATC '23. Delve into the findings of a multi-year study examining over 2000 incidents across 450+ Azure services. Discover a novel hierarchical taxonomy of contributing factors for production incidents, developed based on empirical research. Learn about an automated tool designed to assist in the labeling process, and gain insights from the presented empirical evaluation and user study results. Understand the importance of accurate root cause labeling for aggregate analysis, revealing common problem areas, trends, patterns, and potential future risks in cloud computing environments.