Explore the transformative impact of AI across industries in this 59-minute podcast episode featuring Clara Shih, CEO of Salesforce AI and Founder of Hearsay Systems. Delve into Salesforce AI's innovative approach to customer service, the significance of trust-first strategies, and the future of AI policies and education. Discover how Salesforce empowers businesses with AI innovations like Prompt Builder and Copilot Studio. Gain valuable insights into navigating the rapidly evolving AI landscape, including its impact on the job market, data privacy, and ethical considerations. Learn about the challenges of bringing AI products to market and get a glimpse of Clara Shih's vision for the future of AI.