Explore toolmaking in operations work through this 22-minute conference talk from linux.conf.au. Learn how to increase efficiency using simple shell pipelines and advanced query systems. Discover toolmaking techniques from other fields and strategies for scaling toolmaking efforts to maintain productivity gains. Gain insights into answering ad hoc questions, implementing inventory systems, choosing programming languages, managing complexity, testing, distribution, scaling, and management considerations for effective toolmaking in the context of Linux and open-source software.