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Discover how to transform crises into opportunities for team growth and improvement in this insightful conference talk from Conf42 IM 2023. Learn about creating a growth culture, effectively handling incidents, and rising stronger from challenges. Explore strategies for building a supportive environment, fostering experimentation, and empowering team champions. Gain valuable insights on incident response, including identification, containment, root cause analysis, and stakeholder communication. Delve into post-incident practices such as post-mortems, pre-mortems, and increasing resilience. Understand the importance of knowledge sharing and how it contributes to overall team development and crisis preparedness.
Team Rises From Crisis: Leveraging Incidents for Growth and Improvement