Dive into a 46-minute conference talk that explores the world of incident response in IT security. Gain insights into typical attack methods, learn how to protect your company, and understand the steps involved in an incident response. Discover the importance of preparation and how to support your trusted incident responder. Through real-life stories and experiences, explore the challenges faced by incident responders across various institutions, including enterprises, universities, and hospitals. Be prepared for potential facepalm moments and memes as the speakers share their expertise and anecdotes from the field of cybersecurity incident management.