Explore a comprehensive taxonomy of black swan events in complex systems during this 31-minute conference talk. Delve into unforeseen, unanticipated, and catastrophic issues that can cause severe system failures. Learn about various categories of black swan events, including unforeseen hard capacity limits, cascading failures, and hidden system dependencies. Discover strategies to harden systems against these potential threats. Gain insights into load and capacity testing, reducing blast radius, implementing effective incident management processes, and prioritizing defenses. Understand how seemingly unpredictable events can become routine non-incidents with proper preparation and management.