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1
Introduction
2
Sisyphus
3
Similar Programs
4
Success is Baffling
5
Two Big Challenges
6
Alice in Wonderland
7
Cursive Autonomy
8
Personal Evidence
9
Postmortem
10
Evidence
11
Brecon Beacons
12
Selection Autonomy
13
The Curse of Autonomy
14
The Challenge
15
The Psychology
16
Automate Your Way Out
17
Supply Demand
18
Culture
Description:
Explore the challenges of SRE autonomy and strategies for managing it in this 28-minute conference talk from SREcon19 Americas. Delve into the puzzling diversity of automation tools and processes within SRE organizations, and uncover the reasons behind this phenomenon. Learn from a decade-long case study of a widely adopted internal SRE tool at a large company. Gain insights into overcoming duplication of development efforts across teams. Examine the psychological factors influencing tool adoption and discover approaches to promote standardization. Understand the balance between autonomy and efficiency in SRE practices, and explore solutions for automating and cultivating a culture of shared tooling.

The Curse of SRE Autonomy and How to Manage It

USENIX
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