Explore original research on conflict resolution styles in information security and risk management in this 25-minute conference talk from BSidesLV 2015. Delve into the reasons behind unnecessary conflicts in the field and learn strategies for better social skills and communication. Discover the importance of emotional intelligence, rationality, and concessions in resolving disputes. Examine the concept of interest-based negotiation and how to expand options for mutual gain. Gain insights into motivational interviewing techniques and practical tips for improving social skills in professional settings. Understand the value of admitting mistakes, active listening, and seeking to understand others' perspectives. Learn how to present data metrics effectively and foster a more collaborative environment in information security and risk management.
Why We Can't Have Nice Things - Original Research on Conflict Resolution Styles in Information Security & Risk Management