Explore a 12-step program designed for recovering system administrators in this BSidesLV conference talk. Delve into guiding principles for addressing common IT challenges, starting with an admission statement and dispelling misconceptions. Learn to maintain a comprehensive inventory, maximize free tools, and verify technical configurations. Examine administrative policies, focus on user security, and enhance attack detection capabilities. Develop an incident response process, explore advanced techniques, and stay updated on emerging trends. Discover the importance of planning for new technology implementations and engaging with the IT community through conferences and user groups.