Discover strategies for making a significant impact from day one in a new job through this 25-minute conference talk from linux.conf.au. Learn how to create valuable internal documentation that addresses the questions only a newcomer would think to ask, paving the way for future hires and potentially identifying customer pain points. Explore techniques for determining what to document based on expected technical proficiency, using tone to convey company spirit, and future-proofing documentation. Drawing from personal experiences as an intern and support agent in highly technical teams, gain insights on producing quality documentation that remains relevant even after you've moved on.