Explore a groundbreaking SXSW 2021 conference talk that delves into how a biotech company revolutionized patient engagement through video gaming. Discover the innovative approach of creating the first Esports tournament for people living with hemophilia, a rare disease. Learn about the challenges of reaching teens and young adults with traditional healthcare communication methods and the "aha moment" that led to this radical brand experience. Gain insights into the program's goals, implementation, and emotional impact on participants. Uncover valuable lessons in marketing and patient outreach, highlighting the power of unconventional strategies in connecting with hard-to-reach consumers in the healthcare industry.