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on
1
Intro
2
Overview
3
Sonia Singla
4
Asking Questions Can Be Hard
5
Helping Can Be Hard
6
Helping His Culture
7
Privilege and Bias
8
Opportunity and Visibility
9
Advice
10
Community Bridge
11
Mindset of Asking
12
Choose the right place to ask
13
Dont get annoyed
14
Practice of 15 minute rule
15
Big picture goal
16
Dont do this
17
Say what you have tried
18
Say thanks give feedback
19
Summary
20
Encourage Asking Questions
21
Shape Behavior
22
Healthy Environment
23
Help them
24
Help them grow
25
Use inclusive language
26
Dont use easy words
27
Conclusion
28
Outro
Description:
Discover strategies for effectively giving and receiving technical assistance in open source projects without fear in this 22-minute conference talk by Sonia Singla from CNCF. Explore the sociopolitical aspects of the developer community, learn how to ask questions with confidence, and understand common mistakes experts make when providing help. Gain insights on managing contributors, fostering project success, and creating an inclusive environment. Acquire practical tools for choosing the right place to ask questions, practicing the 15-minute rule, and providing constructive feedback. Learn to shape behavior, encourage inquiry, and use inclusive language to create a healthy open source community.

Giving and Getting Technical Help in Open Source Without Being Scared

CNCF [Cloud Native Computing Foundation]
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