Discover strategies for effectively giving and receiving technical assistance in open source projects without fear in this 22-minute conference talk by Sonia Singla from CNCF. Explore the sociopolitical aspects of the developer community, learn how to ask questions with confidence, and understand common mistakes experts make when providing help. Gain insights on managing contributors, fostering project success, and creating an inclusive environment. Acquire practical tools for choosing the right place to ask questions, practicing the 15-minute rule, and providing constructive feedback. Learn to shape behavior, encourage inquiry, and use inclusive language to create a healthy open source community.