Dive deep into building intelligent bots using Microsoft Bot Framework and Cognitive Services in this comprehensive conference talk. Explore Microsoft's Conversations as a Platform, learning how to elevate your applications from basic interactions to meaningful dialogues. Discover the intricacies of bot development, including frameworks, cognitive services, and Azure tools. Gain insights on avoiding bot fatigue, implementing natural language processing, and leveraging knowledge bases. Learn about supervised learning, backchannel communication, and context handling. Explore practical applications like password resets, ticket systems, and sentiment analysis. Understand the core architecture, including FAQ Maker and Cosmos DB integration. By the end of this talk, acquire the skills to create sophisticated conversational interfaces that provide truly insightful interactions for your users.