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1
Intro
2
Background
3
History
4
The State of the Art
5
Changing User Behavior
6
Personalization
7
United Airlines
8
Macro Interactions
9
Flight Services
10
Mobile App
11
Yelp
12
Humanizing Your Mission
13
The Problem with Microsoft
14
Activities
15
Global Experience Language
16
Systems vs Parts
17
The Wisdom Channel
18
Dont Over Rely on Best Practices
19
Design Review
20
Improve or Remove
21
Effect vs Cognition
22
Disruption Evolution
Description:
Explore a thought-provoking conference talk by Josh Payton, Head of UX at Huge in Europe and Asia, delivered at the Awwwards Conference Amsterdam 2016. Delve into the concept of "Missed Connections" as Payton examines history, bureaucracy, ecosystems, and execution in digital product design. Gain insights into our evolving relationship with digital products, understand why broken ecosystems persist, and learn strategies for creating delightful, scalable, and enduring products. Through examples from United Airlines, Yelp, and Microsoft, discover the importance of humanizing your mission, developing a global experience language, and balancing systems with individual components. Challenge conventional wisdom by reconsidering best practices, conducting effective design reviews, and focusing on cognitive impact rather than mere visual effects. Equip yourself with knowledge to build cohesive digital experiences that adapt to changing user behaviors and embrace personalization in this comprehensive 36-minute presentation. Read more

Missed Connections - A Look at History, Bureaucracy, Ecosystems and Execution

awwwards.
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