Explore the often-overlooked yet crucial role of 'glue work' in open source projects through this insightful conference talk. Delve into years-long research conducted by a professor, a Ph.D. student from Oregon University, and a CNCF ambassador as they highlight the importance of non-code contributions. Discover how essential tasks such as welcoming newcomers, crafting clear documentation, and fostering community cohesion contribute to the success and sustainability of open source projects. Gain a more inclusive and holistic understanding of community participation, and learn how recognizing and valuing these behind-the-scenes efforts can shift the narrative in open source development. Uncover the impact of glue work on project operations and community dynamics in this 38-minute presentation from the Linux Foundation.