Empathy for the Other - Building Collaboration and Avoiding Toxic Labels

Empathy for the Other - Building Collaboration and Avoiding Toxic Labels

Explore the importance of empathy and collaboration in a thought-provoking 11-minute conference talk from PlatformCon 2023. Delve into the impact of language and labels on team dynamics, examining how certain terms can inadvertently create divisions and hinder cooperation. Learn why outcomes should take precedence over rigid categorizations, and discover strategies to appreciate and amplify the work of others. Gain new perspectives on the toxicity of othering, the collective nature of success and failure, and acquire a concrete step to build empathy within your organization. Join Nathen Harvey, Developer Advocate for DORA & Google Cloud, as he challenges common industry labels and promotes a more inclusive approach to platform engineering.