What Drives SMiShing Susceptibility? A Study of Mobile Phone Users' Text Message Authentication
Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only! Grab it Explore groundbreaking research on SMS phishing (SMiShing) susceptibility through this conference presentation from USENIX SOUPS 2024. Delve into findings from interviews with 29 mobile phone users in a major southeastern U.S. city, examining how individuals evaluate and respond to suspicious text messages. Learn about user behavior patterns, including their focus on message content, format, and links rather than sender information. Discover insights into how people verify suspicious messages, their reporting practices, and the influence of prior security training on their ability to distinguish legitimate messages from scams. Gain valuable understanding of the specific details and contextual factors that make users perceive SMS messages as genuine. Examine proposed design changes aimed at improving user awareness and resistance to SMS phishing attacks. Benefit from this pioneering interview study that provides practical knowledge for combating SMiShing-related cyber threats.