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New After-Sales Service in SAP S/4HANA - Transitioning from SAP ECC and CRM
YouTube·SAP S/4HANA
Explore the key differences and similarities in after-sales service processes when transitioning from SAP ECC Customer Service and SAP CRM Service to SAP S/4HANA in this informative one-hour webinar. Gain insights into outcome-based business models and witness system demonstrations covering configure, price, and quote scenarios, order processing, fulfillment, and KPI monitoring. Learn how SAP S/4HANA enhances service capabilities and streamlines operations for improved customer satisfaction. Access additional resources, including slide decks and blog posts, to deepen your understanding of SAP S/4HANA's impact on service processes.