1 Do you work in an English-speaking environment? English at Work is the series for you
2 How to prepare for an interview - 01 - English at Work has the answers
3 Answering interview questions - 02 - English at Work helps.
4 Making suggestions is easy - 03 - English at Work shows you how
5 Introduce yourself and make some friends - 04 - English at Work
6 Make polite requests - 05 - English at Work would like you to watch
7 How to offer help - 06 - English at Work is here to help
8 Saying you're sorry - 07 - English at Work shows you how to apologise
9 Saying 'well done!' - 08 - English at Work tells you how to give praise
10 Checking information - 09 - English at Work checks that things are correct
11 Disagreeing - 10 - English at Work gives you the language to disagree
12 Working long hours? – 11 – English at Work gives you the language
13 Opening a presentation – 12 – English at Work helps you start the right way
14 Making a pitch – 13 – English at Work gets your pitch perfect
15 Giving feedback – 14 – English at Work shows you how
16 Talking on the phone – 15 – English at Work has the top tips for you
17 Politely refusing something – 16 – English at Work helps you make polite refusals
18 Placing an order – 17 – English at Work makes placing your order easy
19 Writing an email – 18 – English at Work has the words for perfect emails
20 Explaining a misunderstanding – 19 – English at Work helps you explain a mix-up
21 Setting an agenda – 20 – English at Work sets the meeting agenda
22 Asking for help – 21 – English at Work gets you the help you need
23 Making polite requests – 22 – English at Work asks what you want politely
24 Health and safety – 23 – English at Work has the phrases for you
25 Language for emergencies – 24 – English at Work gets you out of danger
26 Booking a hotel room – 25 – English at work reserves your room
27 Complaining – 26 – English at Work tells you how to complain
28 Delivering bad news – 27 – English at Work gives you the bad news
29 Keeping things professional – 28 – English at Work gives you the phrases
30 Making a cold call - 29 - Need to make a call? English at Work shows you how
31 Negotiating - 30 - English at Work negotiates the best deal
32 Project management - 31 - Need to manage a project? English at Work gives you the language
33 Negotiating a deal - 32 - English at Work helps you get the best deal
34 Booking a flight - 33 - English at Work gets you travelling!
35 Clinching the deal - 34 - English at Work has the language for when you need to finish a deal
36 Briefing the manager - 35 - English at Work helps you tell your boss important news
37 Working with someone new? - 36 - English at Work helps you get on with new people at work
38 Dealing with difficult staff - 37 - English at Work helps you work with others
39 Good customer relations - 38 - English at Work shows you how to keep your customers happy
40 Staff discipline - 39 - English at Work helps get the punishment right
41 Having an appraisal? - 40 - English at Work helps you think about your work
42 Health and safety - 41 - English at Work keeps you safe
43 Business proposals - 42 - English at Work helps you make the perfect proposal
44 Doing customer research - 43 - English at Work has the phrases for you
45 Dealing with IT support - 44 - English at Work deals with your computer crisis!
46 The 'elevator pitch' - 45 - English at Work helps you pitch your ideas
47 Being in charge - 46 - English at Work helps you be the boss
48 Clearing up confusion - 47 - English at Work keeps things clear!
49 Networking - 48 - English at Work gets you the contacts
50 Accepting an award - 49 - English at Work gets your speech word perfect
51 Making someone redundant - 50 - English at work has to give someone the sack
52 Conveying your ideas - 51 - English at Work helps you present your thoughts
53 Telling someone what to do - 52 - English at Work shows you the ropes
54 Taking telephone messages - 53 - English at Work helps you note it down
55 Justifying your position - 54 - English at Work helps you explain your reasons
56 Telling someone what to do - 55 - English at Work shows you the ropes
57 Setting priorities - 56 - English at Work gets you organised
58 Booking a venue - 57 - English at Work books the room
59 Get it done quickly - 58 - English at Work gets you on track
60 Presenting a new product - 59 - English at Work launches your business
61 Getting the sack - 60 - English at Work covers the language of being fired
62 Job offers - 61 - English at Work shows you how to offer and accept a job
63 Announcing your decision - 62 - English at Work gives you the words
64 Tom's tantrum - 63 - Language to persuade someone to change their mind - English At Work
65 Getting down to business - 64 - English at Work gets you working
66 Changing your mind - 65 - English at Work helps you explain
67 The wedding! - 66 - English at Work is getting hitched