Beyond a Lifetime of Data: Event-Driven Architecture for Long-Term Customer Data Management

Beyond a Lifetime of Data: Event-Driven Architecture for Long-Term Customer Data Management

Explore the challenges and solutions of managing long-term customer data in this 29-minute conference talk from Confluent. Dive into the unique data management requirements of the Social Security Administration, where customer relationships can span over a century. Learn how the organization is transitioning from legacy record-based systems to an Event Driven Architecture to address evolving legislative needs and improve data quality. Discover the potential benefits of revisiting critical data query models while maintaining wide-spread dependencies. Gain insights into how shifting to a more flexible data architecture can help organizations handle complex, long-lasting customer relationships and adapt to changing regulatory environments.