CMDB and Discovery Tutorial Series - ServiceNow Tutorial for Beginners

CMDB and Discovery Tutorial Series - ServiceNow Tutorial for Beginners

Dive into an extensive 11-hour tutorial series on ServiceNow CMDB (Configuration Management Database) and Discovery. Learn the fundamentals of ServiceNow's ITOM (IT Operations Management) tools, starting with an overview of Discovery and progressing through Mid Server installation, credential setup, and advanced concepts like Cloud Discovery and Service Mapping. Explore CMDB essentials, including class design patterns, CI relationships, and identification rules. Gain practical knowledge on Hardware Asset Management, Software Asset Management, and Service Graph Connectors. Master troubleshooting techniques, report generation, and dashboard creation to effectively manage IT infrastructure and assets using ServiceNow.