A Complete Tutorial on ServiceNow

A Complete Tutorial on ServiceNow

Embark on a comprehensive 8-hour tutorial series covering ServiceNow from the ground up. Dive deep into essential topics including CMDB and Discovery, Helpdesk functionalities, and ITSM processes. Learn to navigate the ServiceNow environment, create tables and forms, implement security controls, and develop custom scripts. Explore advanced features such as workflows, catalog items, and service portal customization. Gain hands-on experience with real-world demonstrations of CMDB setup, Agent Workspace implementation, and ITSM processes including Incident, Change, Problem, and Request Management. Master integrations, reporting, and automation techniques to become proficient in ServiceNow administration and development.