Supporting Workplace Detachment and Reattachment with Conversational Intelligence

Supporting Workplace Detachment and Reattachment with Conversational Intelligence

Explore a conference talk examining the use of conversational bots to support workplace detachment and reattachment processes. Delve into the study of SwitchBot, a conversational AI that engages workers at the beginning and end of their workday. Learn about the preliminary validation of a detachment and reattachment dialogue framework with crowdworkers, followed by a 14-day in-situ study with information workers. Discover how structured dialogues focused on work-related tasks or emotions can impact productivity, email habits, and application usage. Gain insights into the effectiveness of conversational bots in aiding work-life balance and optimizing time management both on and off the job.