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Explore the power of technology platforms in delivering innovative digital experiences for guests and associates at Hyatt Hotels Corporation. Learn how the company leverages a platform-based approach to support rapid innovation and put people first. Gain insights into the historical development of the platform concept and its practical application in the hospitality industry. Discover how Hyatt's CTO, Matt O'Keefe, implements continuous delivery strategies to enhance customer experiences. Understand the importance of early and frequent delivery in driving digital transformation within a large-scale hotel corporation.