The Origins of USAA's Postmortem of the Week

The Origins of USAA's Postmortem of the Week

Discover the journey of USAA's IT-wide Postmortem Review meeting in this 18-minute conference talk from SREcon21. Learn how to establish a large-scale Postmortem Review process, including tips for preparation and implementation. Explore the concept of "Postmortem of the Week," its results, and future steps. Gain insights into improving incident analysis and organizational learning while enjoying a touch of humor throughout the presentation.