The Secret Sauce for Deploying LLM Applications into Production
Discover the key to deploying LLM applications in production through structured evaluation. Learn to log, evaluate, and make critical decisions for successful AI implementation in enterprise settings.
Oracle Cloud ERP Virtual Summit - Outpacing Change with Continuous Innovation
Discover how leading companies leverage Oracle Cloud ERP to drive innovation, predict challenges, and outpace industry changes. Learn from customer experiences and expert insights on continuous improvement.
From Boring to Beautiful - The Inside Story of Building an Enterprise Startup
Insights from Zendesk and Hootsuite founders on transforming enterprise startups from mundane to captivating, sharing their experiences and strategies for success.
Engaging Audiences with Short Attention Spans - Customer Engagement Strategies
Discover strategies for engaging audiences with short attention spans, leveraging social media platforms, and adapting to post-pandemic marketing trends in this insightful talk by Hootsuite's CMO.
Authentication UX Best Practices - From Onboarding to Account Recovery
Explore best practices for seamless user authentication, from onboarding to account recovery. Learn to balance security and usability, optimize 2FA, and enhance customer satisfaction.
Building Enterprise-Grade Q&A Chatbots with Azure OpenAI's Advanced Capabilities
Explore Azure OpenAI's advanced capabilities for building enterprise-grade Q&A chatbots. Learn fine-tuning techniques to enhance natural language processing and improve customer support at scale.
Building an AI Chatbot for Customer Support - Reducing Costs by 30%
Learn to build an AI customer support chatbot using mendable.ai, cutting costs by up to 30%. Includes platform walkthrough, live demo, and code explanation for quick, affordable implementation.
AI | Liesl Yearsley | SingularityU Australia Summit 2018 | Singularity University
Explore AI's potential for deep human relationships and complex problem-solving with Liesl Yearsley, CEO of A.kin. Discover the future of AI and its responsible co-evolution with humanity.
Contact Center Authentication
Explore best practices for authenticating customers over the phone in contact centers, including research findings, common pitfalls, and innovative solutions for improved security and user experience.
Contact Center Authentication
Explore best practices for secure phone authentication in contact centers, covering research findings, real-world examples, and innovative solutions to enhance customer and agent experiences.
Sessionize - From Idea to 100,000 Speakers, and Beyond
Discover the journey of Sessionize, from its inception to becoming a global platform for event management. Learn about challenges, growth strategies, and future plans.
Observability Driven Development
Explore techniques for developing applications with enhanced observability, focusing on searchable, consistent, and rich log messages to improve production debugging and customer support.
My Stint as a Chameleon
Explore diverse tech roles through a software engineer's journey, gaining insights into product management, support, customer success, and sales engineering.
Lessons Learned Building ASP.NET Core MVC
Insights into ASP.NET Core MVC development, covering Razor Pages, Controllers, performance optimization, and framework design from a core developer's perspective.
LLMs: Revolutionizing Customer Support or Ringing its Death Knell?
Explore the impact of LLMs on customer support, examining pros, cons, hybrid approaches, and stakeholder perspectives for a balanced view of this technological shift.
Building a High-Performance Team for Internal JavaScript Tools - From Individual Contributor to Manager
Discover strategies for transitioning from individual contributor to manager, building high-performance teams, and leading innovation in JavaScript application development at a major financial company.
Experimenting with Customer Support Operations
Explore challenges and solutions for conducting product experiments in customer support, focusing on overcoming complexities in operational settings.
Demystifying Large Language Models - ChatGPT, GPT-4, and the Future of AI Communication
Explore the inner workings of ChatGPT and GPT-4, their practical applications, and societal implications. Gain insights into how these AI models are shaping the future of communication and problem-solving.
How to Cook Good AI Products with Data from Your Enterprise Warehouse
Aprenda a criar conjuntos de dados de referência específicos para sua empresa usando dados existentes, melhorando a avaliação e o desempenho de modelos de IA generativa em cenários do mundo real.
Create AI Chatbot on Custom Data with No-Code - VectorShift Tutorial
Learn to create and deploy a no-code AI chatbot for WordPress using VectorShift. Extract site data, configure the chatbot, integrate with Slack, and optimize responses for enhanced user engagement and support.