#IT Support

Comprehensive IT certification preparation covering hardware, networking, and troubleshooting. Gain essential skills for laptop components, mobile devices, network protocols, and system maintenance.

Learn essential Active Directory skills for IT support roles, covering basic concepts, management tools, and practical applications to prepare for help desk positions and interviews.

Comprehensive guide to network fundamentals, protocols, infrastructure, and advanced concepts for CompTIA Network+ certification preparation.

Practical network analysis techniques using Wireshark, covering filters, troubleshooting, and advanced features for efficient packet capture and analysis.

Learn effective helpdesk strategies, career insights, and security best practices from industry expert Mick Douglas. Gain valuable tips on active defense, risk assessment, and forensics in this informative talk.

Learn to install and configure Zammad, an open-source helpdesk solution, using Docker Compose. Covers setup, reverse proxy, email integration, and key settings for efficient ticketing management.