Explore principles and practices for building and operating reliable systems in this 41-minute conference talk from YOW! 2018. Delve into how systems fail, particularly when faced with complexity or scale, and learn to implement, understand, and verify reliable systems. Discover strategies to embrace failure and change while constructing larger or more complex systems. Gain insights from Mark Hibberd, CTO at Kinesis Australia, as he shares valuable knowledge on creating software that works and continues to work in the face of ever-present challenges.