Effects on the Second Victim Aggravated By: • Medical culture of infallibility, perfectionism
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Long-term Effects on Second Victim
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Helping the Second Victim
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Debriefing Methods • 3 questions
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Root Cause Analysis
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WHO is Responsible? • Work Conditions
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Reconstruct Event
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"Just Culture" Approach
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Disclosure and Apology: Old Approach
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Disclosure is Not Optional
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Benefits of Disclosure
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How to Disclose • Attending physician or senior staff member
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Reactions to Disclosure
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Apology: 4 Components
Description:
Explore best practices for handling medical errors, from disclosure and apology to root cause analysis, in this informative 22-minute video lecture by Dr. K. S. Gautham. Learn about the effects of adverse events on healthcare staff, the concept of the "second victim," and effective debriefing techniques. Discover the importance of a "just culture" approach and the benefits of proper disclosure. Gain insights into the four components of an effective apology and understand how to reconstruct events for thorough analysis. Understand the shift from old approaches to modern, patient-centered methods in dealing with medical errors. Equip yourself with valuable knowledge to improve patient safety and support healthcare professionals in the aftermath of adverse events.