Explore the power of storytelling in user experience design through this 47-minute conference talk from CSS Day 2019. Delve into the world of narrative techniques beyond the typical three-act structure, character development, and conflict. Discover how documentary-making, crime fiction, novels, and short stories can enhance your UX toolset. Learn to apply storytelling principles to create compelling user experiences across multiple devices and short attention spans. Gain insights from speaker Steph Troeth's years of experience in various storytelling mediums and understand how these techniques can be practically applied to design and brand identity. Uncover the essence of storytelling and its potential to transform your approach to user experience design.