Explore a distributed approach to scaling incident response in this 14-minute conference talk from USENIX Enigma 2020. Learn how Netflix tackled the challenge of managing sporadic surges in security incidents without significantly increasing headcount. Discover the innovative Reservist Program, which creates a pool of auxiliary Crisis Managers to supplement the core incident response team. Gain insights into implementing this model in complex environments with growing needs and limited resources. Walk away with practical steps to build a similar program for your organization, enabling efficient handling of incident response demands while maintaining cost-effectiveness.