Business process management is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. It is a continuous activity requiring constant process reengineering rather than a one-time operation. This course will help you understand the differences between task management, project management, and process management. You'll understand how to enhance a business process from beginning to end by studying it, modeling how it works in various scenarios, and continuously optimizing it.