Explore the shifting landscape of low acuity care in emergency departments through this informative 30-minute video lecture. Delve into the reasons behind patient choices for ED visits, statistical trends, quality considerations, and pricing factors. Examine strategies for improving efficiency, reducing wait times, and enhancing patient experience. Analyze the impact of alternative care options such as retail clinics, urgent care centers, and freestanding ERs on traditional emergency departments. Gain insights into innovative approaches like house calls and specialized services catering to specific patient demographics. Understand the challenges faced by ED directors and learn techniques to create a world-class emergency department in an ever-evolving healthcare environment.