Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only! Grab it Explore a 29-minute podcast episode featuring Colin Nederkroon, founder and CEO of Customer.io, as he discusses driving product-led growth and building a successful customer engagement platform. Learn about the evolution of Customer.io from its inception in 2011 to its current status as a top choice for SaaS companies like Notion. Gain insights into effective user onboarding strategies, the challenges of scaling a startup, and the implementation of AI in customer engagement. Discover why timing is crucial in user messaging and the complexities of triggering notifications based on user inaction. Understand the importance of infrastructure and constant scaling in maintaining a growing platform. Perfect for product managers, startup founders, and anyone interested in customer engagement and product-led growth strategies.