Explore a war story from the front lines of solving a git-over-ssh problem on GitLab.com in this 30-minute conference talk from linux.conf.au 2020. Follow the journey from initial error reports through diagnosis, experimentation, and resolution, gaining insights into both technical and social aspects of problem-solving. Learn valuable lessons in system administration, including packet captures, log analysis using BigQuery, SSH configuration, and error rate detection. Discover the importance of leaving breadcrumbs, visualizing data, and effective scheduling in resolving complex issues. Gain practical knowledge applicable to various open-source projects and system administration tasks while enjoying the speaker's use of graphs and real-world examples.