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1
Introduction
2
What is technical writing
3
Question to the audience
4
Think about your customer
5
How can technical writing help
6
Morpheus
7
What does user testing entail
8
Methods and techniques
9
Writing a user testing script
10
Participants
11
Testing Environment
12
Nelson Norman Study
13
Running User Testing
14
Planning Analysis
15
Extract Insights
16
Conclusion
Description:
Explore the intersection of technical writing and user testing in this 26-minute conference talk from linux.conf.au. Discover how combining these fields can lead to improved documentation and user experience. Learn about the benefits of witnessing user issues firsthand, and gain insights into skills and techniques for translating user testing results into more effective technical documentation. Delve into various aspects of user testing, including script writing, participant selection, testing environment setup, and data analysis. Gain valuable perspective on enhancing technical writing through user-centric approaches and practical methodologies.

Through the Looking Glass - How User Testing Can Give Technical Writers Better Perspective

linux.conf.au
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