Learn essential social engineering techniques for blue team cybersecurity professionals in this BSidesIndy 2018 conference talk. Explore care delivery models, behavioral strategies, and communication tips to enhance your defensive capabilities. Discover how to build rapport, use empathy effectively, and leverage reciprocity in security interactions. Gain insights on body language, email etiquette, and personal grooming to improve your professional presence. Acquire valuable resources, including book recommendations and podcasts, to further develop your skills in social engineering for defensive purposes.