Explore the world of Abuse Operations in this 41-minute Black Hat conference talk. Delve into the detection and response to malicious activity that occurs when systems are functioning "as designed." Discover how this field differs from classical security by focusing on misuse, abuse, malice, and crime rather than prevention, governance, and compliance. Learn about the challenges of identifying multiple actors who bypass detection systems while posing as legitimate customers to exploit services unfairly. Understand the concept of abuse as a "slow simmering burn" where customers can become problematic. Gain insights from speakers Spencer Cureton and Allan Stojanovic on how to hunt "wolves in sheep's clothing" within your systems and services.