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on
1
Introduction
2
About Nordstrom
3
Agenda
4
Omnichannel
5
What is UX
6
UX is a process
7
Understanding the market
8
Research
9
Why Lean
10
Learning Faster
11
The Road to Product
12
Learning Why
13
User Personas
14
Experience Journeys
15
Hypothesis
16
Full Stack Design
17
Interaction Design
18
Software Performance
19
Testing
20
Case Study
21
Courage
22
Developers
23
Conclusion
Description:
Explore a conference talk that delves into the application of Lean concepts in driving design transformation at Nordstrom. Learn how the company is modernizing its e-commerce experience for web and mobile platforms. Discover the process of organizing UX, product, and tech teams to deliver customer-focused experiences. Gain insights into the importance of understanding the market, conducting research, and implementing Lean methodologies to accelerate learning. Examine the journey from concept to product, including the creation of user personas, experience journeys, and hypotheses. Understand the role of full-stack design, interaction design, and software performance in the development process. Analyze a case study that demonstrates the practical application of these concepts. Reflect on the importance of courage and collaboration with developers in driving successful design transformations.

Using Lean Concepts that Help the Design Transformation at Nordstrom

GOTO Conferences
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