Learn how to navigate and effectively handle difficult conversations in this conference talk from NDC Oslo 2023. Discover the importance of addressing challenging discussions, understand their impact on problem-solving and relationship-building, and gain practical strategies for preparation. Explore a framework designed to help you approach difficult conversations with confidence, improving your communication skills and fostering trust and respect among colleagues. Gain insights into the benefits of engaging in honest and respectful dialogue, and learn how to overcome common obstacles that may prevent you from initiating important discussions. Master techniques for gathering data, accepting feedback, and influencing communication outcomes to become a more effective technical leader and team member.