Explore the real-world implementation of AI governance in a public agency through a comprehensive case study of San José's experience. Gain valuable insights into the challenges, strategies, and practical considerations involved in integrating AI governance frameworks within a municipal setting. Learn from the city's approach to balancing innovation with ethical considerations, data privacy, and public trust. Discover key lessons and best practices that can be applied to other public sector organizations seeking to responsibly harness the power of artificial intelligence for improved service delivery and decision-making.