Explore the evolving landscape of Site Reliability Engineering (SRE) in this thought-provoking conference talk from SREcon22 EMEA. Delve into the identity crisis facing the SRE profession and discover a new perspective on its future. Learn how systems thinking can be applied to software in production, including sociotechnical aspects of running software systems. Examine various definitions of SRE, from Google's original concept to more recent interpretations, and understand why these fall short of capturing the full potential of the field. Gain insights into how systems thinking can be used to model complex problems and make them more manageable. Consider the speaker's proposal for SRE 2.0, which advocates for placing systems thinking at the forefront of the profession. Reflect on the implications of this approach and how it could shape the future of SRE practices.